Effective date: November 10, 2026
This Privacy Policy explains how ChefdIt LLC, a Wyoming limited liability company ("ChefdIt," "we," "us"), collects, uses and shares information when you use chefdit.com, chef storefronts on chefdit.com addresses, Who ChefdIt, and related apps and emails (the "Service").
1.Information we collect
Chefs give us: name, kitchen name, email, mobile number, password, storefront content (menus, prices, photos, videos, stories), pickup areas and addresses, payment handles (such as a Cash App or Venmo name), plan and billing details, and messages to support.
Customers give us: name, email, phone (if provided), order details, pickup or delivery address when needed, booking and event details, allergies and dietary notes they choose to share, meal plan preferences, reviews, messages to Chefs, and signatures on agreements with Chefs.
Collected automatically: device and browser type, IP address, approximate location from IP or from a location the user enters, pages viewed, and basic logs needed to run and secure the Service. We use only the cookies and local storage needed to keep you signed in, remember settings and keep the Service working. We do not use advertising cookies.
From service providers: payment status from Stripe (for example, that a card was saved or a charge succeeded — never full card numbers, which we do not see or store), delivery status from our email provider, and shipping label details from Shippo.
2.How we use information
To run the Service; create and secure accounts; verify emails and Chef phone numbers; show storefronts and menus; send orders, bookings and messages to the right Chef; send order confirmations, reminders, receipts and account emails; bill Chef subscriptions; handle reports and keep the Service safe; prevent fraud and abuse; provide support; improve the Service; and meet legal obligations.
3.Orders and pickup addresses
When a Customer places an order or booking, their name, contact details, order details, notes and any address they give are shared with that Chef so the Chef can fill it. A Chef's exact pickup address is shared only with Customers who have placed an order; storefronts show only a general area. Allergy and dietary notes are shared only with the Chef filling that order.
4.How information is shared
We do not sell personal information and do not share it for targeted advertising. We share information only:
- with the Chef you order from or book with, as described above;
- with service providers that run parts of the Service for us, such as hosting and database, security and DNS (Cloudflare), payments (Stripe), email (Resend), phone verification (Twilio) and shipping labels (Shippo), who may use it only to provide their services;
- for legal and safety reasons, when required by law or to protect the rights, safety or property of users, ChefdIt or others, including investigating reports;
- in a business transfer, such as a merger or sale, under this policy's protections;
- with your permission.
5.Chefs' use of customer information
Each Chef can see the information of Customers who order from them or follow them, and may email their own Customers about new drops and offers. Chefs must follow these rules and the law, honor unsubscribe requests, and must not sell customer information. ChefdIt is not responsible for how a Chef uses information outside the Service.
6.Emails and notifications
We send transactional emails needed for orders, bookings, meal plans and accounts. Marketing and drop-alert emails include an unsubscribe link, and unsubscribing stops them. Transactional messages continue while you have an active order or account.
7.Data retention
We keep information while an account is active and as needed to provide the Service. After an account is closed, we keep its data for 90 days so it can be restored, then delete it, except for records we must keep for legal, tax, fraud-prevention or dispute reasons (such as order and billing records and signed agreements).
8.Security
We use reasonable safeguards, including encrypted connections, access controls and trusted providers. No system is perfectly secure, and we cannot guarantee absolute security.
9.Your choices and rights
You can view and update account information in the Service. You can ask us to access, correct, delete or provide a copy of your personal information by emailing support@chefdit.com. We will verify the request and respond as the law requires. Depending on where you live, you may have additional rights under state privacy laws, and we will honor them as required. We will not discriminate against you for using your rights.
10.Children
The Service is not meant for anyone under 18, and we do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.
11.United States only
The Service is operated in the United States and meant for users in the United States. Information is stored and processed in the United States.
12.Changes to this policy
We may update this policy. If a change is material, we will post the new version with a new effective date and notify account holders by email or in the Service.
13.Contact
ChefdIt LLC · support@chefdit.com