Effective date: November 10, 2026
These Terms are an agreement between you and ChefdIt LLC, a Wyoming limited liability company ("ChefdIt," "we," "us"). They cover chefdit.com, every chef storefront on a chefdit.com address, Who ChefdIt, and all related apps and emails (the "Service"). By creating an account, placing an order, or using the Service, you agree to these Terms and to our Privacy Policy.
1.ChefdIt is software only
ChefdIt provides online tools that let independent cooks, caterers and private chefs ("Chefs") sell to their own customers ("Customers"). ChefdIt does not cook, prepare, store, package, inspect, deliver or sell food or any other product. ChefdIt is not a restaurant, caterer, food business, marketplace operator, delivery company, employer or agent of any Chef. Chefs are independent businesses. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship.
2.The Chef is the seller
Every order, booking, quote, contract, ticket, meal plan and product sale made through a storefront is a transaction between the Customer and that Chef only. The Chef is solely responsible for:
- the food and products they sell, including ingredients, preparation, handling, storage, packaging, labeling, allergens, freshness and safety;
- following all laws that apply to them, including food safety, cottage food and home kitchen rules, permits, licenses, inspections, business registration, and shipping rules for food and perishables;
- accurate menus, prices, descriptions, photos, pickup and delivery details;
- collecting and paying any sales and income taxes on their sales;
- customer service, cancellations, refunds, and resolving complaints;
- any contract they make with a Customer, including catering and private dinner agreements signed through the Service.
ChefdIt is not a party to any transaction or contract between a Chef and a Customer and does not guarantee the quality, safety, legality or timing of anything a Chef sells.
3.Payments go directly to the Chef
Customers pay Chefs directly using the payment methods each Chef chooses, such as card (through the Chef's own Stripe account), Cash App, Zelle, Venmo, PayPal or cash. ChefdIt never receives, holds or transfers money paid for a Chef's food or products, and ChefdIt charges no per-order fees. Refunds, chargebacks, payment disputes and payment-provider fees are between the Customer, the Chef and the payment provider. Card payments are also subject to Stripe's terms. If a Chef marks an order as paid, that is the Chef's statement, not ours.
Meal prep card on file. If a Customer saves a card for a Chef's meal plan, the card is stored by Stripe on the Chef's account, and the Customer authorizes that Chef to charge it only for weekly boxes the Customer confirms (or that are confirmed automatically, if the Customer turned that on). The Customer can turn off automatic confirmation, update or remove the card at any time from their meal plan page.
4.Accounts and verification
You must be at least 18 to create an account or place an order. You agree to give accurate information and keep it current, keep your password private, and accept responsibility for activity on your account. Chefs must verify an email address and a mobile phone number before their storefront goes live. Customers verify their email to see their orders. We may refuse, suspend or close an account that gives false information.
5.Chef plans, test drive and billing
Plans. Chefs subscribe to a monthly or annual plan (currently Solo, Sous and Kitchen Pro) and may add optional add-ons. Prices and what each plan includes are shown on our Pricing page and may change as described below.
Test drive. New Chefs can try ChefdIt free for 14 days. A storefront does not go live until the Chef chooses a paid plan.
Automatic renewal. Plans and add-ons renew automatically at the end of each monthly or annual period, and the card on file is charged the current price for that plan unless the Chef cancels before the renewal date. Chefs can cancel anytime from their Account page.
Price changes. We may change plan or add-on prices. We will give at least 30 days' notice by email before a new price applies to an existing subscription. The change applies at the next renewal after the notice period.
Founder's rate. The Kitchen Pro founder's rate is a limited offer for new Chefs and may end for new sign-ups at any time without notice. A Chef who receives it keeps it for as long as their Kitchen Pro subscription stays active without a break. The founder's rate ends permanently if the Chef cancels, changes to another plan, or the account is closed for non-payment, and Kitchen Pro is then billed at the regular price.
Cancellation and refunds. When a Chef cancels, the plan stays active until the end of the period already paid, and then ends. Payments are non-refundable, and we do not give refunds or credits for partial periods or unused features, except where the law requires.
Declined payments. If a subscription payment is declined, we will notify the Chef and retry. If payment is not made within 7 days, the account may be closed and the storefront taken offline.
Taxes. Prices for ChefdIt plans do not include any taxes that may apply; if a tax applies, it may be added.
6.Chef responsibilities and acceptable use
Chefs agree to:
- sell only food and products they are legally allowed to sell from where they cook, and to hold any permits or licenses required;
- list allergens and ingredients accurately, and honor the pickup, delivery and ship dates they post;
- send marketing emails only to people who gave permission, honor unsubscribes, and follow anti-spam laws;
- use customer information only to fill orders and serve their own customers, keep it private, and never sell it;
- upload only photos, videos and text they own or have permission to use.
No one may use the Service to:
- sell alcohol, cannabis or CBD, prescription drugs, weapons, live animals, or anything illegal where the seller or buyer is located;
- post false, misleading, hateful, harassing or sexual content, or impersonate anyone;
- interfere with the Service, scrape it, test its security without permission, or get around its limits;
- use another person's account or payment method without permission.
7.Reports, blocks and enforcement
Customers and Chefs can report a problem through the Service. We review reports and may, at our discretion and without liability, remove content, hide a storefront, block a user, or suspend or close an account that breaks these Terms, puts anyone at risk, or exposes ChefdIt to legal risk. We are not required to monitor content or transactions and do not resolve disputes between Chefs and Customers, though we may share information as allowed by our Privacy Policy and the law.
8.Content and license
You keep ownership of the content you upload, such as menus, photos, videos, recipes and stories. You give ChefdIt a non-exclusive, worldwide, royalty-free license to host, display, copy, resize and share that content to run, show and promote the Service, including showing a Chef's storefront and content on Who ChefdIt and in ChefdIt marketing. This license ends when the content is deleted, except for copies kept in backups for a limited time or already shared. The ChefdIt name, logo, design and software belong to ChefdIt and may not be copied or used without our written permission.
9.Third-party services
The Service connects to services run by others, such as Stripe (payments), Shippo (shipping labels), Resend (email), Twilio (phone verification), and our hosting and security providers. Your use of those services is also subject to their terms. ChefdIt is not responsible for them. Shipping labels bought through the Service are the Chef's responsibility, including what is shipped, packaging, and carrier rules for perishable food.
10.Changes to the Service and these Terms
We may add, change or remove features. We may update these Terms. If a change is material, we will post the new Terms with a new effective date and notify account holders by email or in the Service. Continuing to use the Service after the change takes effect means you accept it.
11.Ending your account
You can close your account at any time. We may suspend or close an account as described in these Terms. After an account is closed, the storefront goes offline and we keep account data for 90 days, during which it can be restored on request. After 90 days it is deleted, except for records we must keep for legal, tax, fraud-prevention or dispute reasons. Sections that by their nature should continue (including 2, 3, 8, 12, 13 and 14) survive closure.
12.Disclaimers
The Service is provided "as is" and "as available." To the fullest extent the law allows, ChefdIt disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise the Service will be uninterrupted, error-free or secure, or that any Chef, Customer, order or result will meet your expectations. ChefdIt makes no promise about any food or product sold by a Chef, including its safety, allergens, quality or legality.
13.Limitation of liability
To the fullest extent the law allows, ChefdIt and its members, managers and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, or for any illness, injury, allergic reaction, loss or damage arising from food or products sold by a Chef or from any transaction between a Chef and a Customer. ChefdIt's total liability for any claim related to the Service is limited to the greater of (a) the amount you paid ChefdIt in the 12 months before the claim, or (b) $100. Some places do not allow certain limits, so some of these may not apply to you.
14.Indemnity
Chefs agree to defend and hold ChefdIt harmless from any claim, loss or cost (including reasonable attorney fees) arising from their food, products, storefront, content, transactions with Customers, or breach of these Terms or the law.
15.Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us at support@chefdit.com and try to resolve it informally for at least 30 days. Either party may bring a qualifying claim in small claims court. Otherwise, any dispute will be brought only in the state or federal courts located in Wyoming, and both parties consent to those courts.
16.General
These Terms and the Privacy Policy are the entire agreement between you and ChefdIt about the Service. If any part is found unenforceable, the rest stays in effect. Our not enforcing a part is not a waiver. You may not transfer your rights under these Terms; we may transfer ours as part of a merger, sale or reorganization. Notices to you may be sent by email or in the Service.
17.Contact
ChefdIt LLC · support@chefdit.com